Terms of Service
Last updated: 2/2/2026
1. Acceptance of Terms
By accessing and using Elva Cornet ("the Platform"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
2. Use License
Permission is granted to temporarily download one copy of the materials on Elva Cornet for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
- modify or copy the materials
- use the materials for any commercial purpose or for any public display
- attempt to reverse engineer any software contained on the platform
- remove any copyright or other proprietary notations from the materials
3. Account Registration
To access certain features of the Platform, you must register for an account. When registering, you agree to:
- Provide accurate, current, and complete information
- Maintain and update your information to keep it accurate
- Keep your password secure and confidential
- Accept responsibility for all activities under your account
- Notify us immediately of any unauthorized use of your account
4. Purchasing and Payment
4.1 Product Information
We strive to provide accurate product descriptions, pricing, and availability information. However, we do not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free.
4.2 Pricing
All prices are displayed in US Dollars (USD) and are subject to change without notice. We reserve the right to modify prices at any time before purchase confirmation.
4.3 Payment Methods
We accept payments via EcoCash, OneMoney, Visa/Mastercard, GhostFund wallet, and Cash on Delivery. All payments are processed securely through our payment partners.
5. Shipping and Delivery
5.1 Shipping Areas
We currently ship within Zimbabwe. Shipping costs and delivery times vary by location and shipping method selected.
5.2 Delivery Times
Standard delivery takes 3-5 business days. Express delivery is available for 1-2 business days. Delivery times are estimates and not guaranteed.
5.3 Risk of Loss
Risk of loss and title for items purchased pass to you upon delivery to the carrier.
6. Returns and Refunds
6.1 Return Policy
You may return most items within 30 days of delivery for a full refund. Items must be in original condition with all packaging and tags.
6.2 Non-Returnable Items
Certain items cannot be returned, including perishable goods, personalized items, and items marked as final sale.
6.3 Refund Processing
Refunds are processed within 5-7 business days to your original payment method after we receive and inspect the returned item.
7. Vendor Terms
7.1 Vendor Registration
Vendors must apply and be approved before selling on the Platform. We reserve the right to reject any vendor application at our discretion.
7.2 Commission and Fees
Vendors pay a commission on each sale. Commission rates vary by product category and are disclosed during the application process.
7.3 Product Listings
Vendors are responsible for accurate product information, pricing, and inventory management. We reserve the right to remove listings that violate our policies.
8. Prohibited Uses
You may not use the Platform for any unlawful purpose or to solicit others to perform unlawful acts. You may not:
- Violate any local, state, national, or international law
- Transmit or procure the sending of any advertising or promotional material without our prior written consent
- Impersonate or attempt to impersonate the company, employees, another user, or any other person or entity
- Engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Platform
9. Privacy Policy
Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your information when you use the Platform. By using our service, you agree to the collection and use of information in accordance with our Privacy Policy.
10. Limitation of Liability
In no event shall Elva Cornet or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on the Platform, even if Elva Cornet or an authorized representative has been notified orally or in writing of the possibility of such damage.
11. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of Zimbabwe, and you irrevocably submit to the exclusive jurisdiction of the courts in that state or location.
12. Changes to Terms
We reserve the right to revise these terms of service at any time without notice. By using this Platform, you are agreeing to be bound by the then current version of these terms of service.
13. Contact Information
If you have any questions about these Terms of Service, please contact us at:
Elva Cornet
Email: legal@elva-cornet.com
Phone: +263 77 123 4567
Address: Harare, Zimbabwe
