Shipping Information
Fast, reliable delivery across Zimbabwe with tracking and insurance included
Delivery Options
Standard Delivery
Regular delivery service
2-7 business days
- Tracking included
- Signature required
- Insurance up to $100
Express Delivery
Faster delivery for urgent orders
1-3 business days
- Priority handling
- SMS notifications
- Insurance up to $200
Same Day Delivery
Available in Harare CBD only
Same day (order by 2 PM)
- Premium service
- Real-time tracking
- Direct delivery
Delivery Zones & Costs
Harare Metropolitan
Harare CBD, Avondale, Borrowdale, Mount Pleasant, Westgate
1-2 business days
Free on orders over $25(Standard: $3)
Major Cities
Bulawayo, Chitungwiza, Mutare, Gweru, Kwekwe
2-4 business days
Free on orders over $50(Standard: $5)
Other Urban Areas
Masvingo, Chinhoyi, Kadoma, Bindura, Norton
3-5 business days
Free on orders over $75(Standard: $8)
Rural Areas
Remote locations, Farming areas, Mining towns
5-7 business days
Standard shipping rates apply(Standard: $12)
Shipping Policy
Order Processing
• Orders placed before 2 PM are processed the same day
• Weekend orders are processed on the next business day
• You'll receive a confirmation email with tracking details
• Processing time: 1-2 business days
Delivery Information
• Signature required for all deliveries
• We'll attempt delivery 3 times before returning to depot
• SMS notifications sent before delivery
• Safe place delivery available on request
Important Notes
Free Shipping Eligibility
- • Free shipping thresholds vary by delivery zone
- • Calculated on order subtotal before taxes
- • Cannot be combined with other shipping discounts
- • Applies to standard delivery only
Delivery Restrictions
- • Some remote areas may require additional delivery time
- • Large items may require special delivery arrangements
- • PO Box deliveries not available
- • Additional fees may apply for difficult access locations