Shipping Information
Everything you need to know about our shipping options and policies.
Standard Shipping
3-5 business days
Within Harare$5.00
Other cities in Zimbabwe$10.00
Orders over $100FREE
Express Shipping
1-2 business days
Within Harare$15.00
Other cities in Zimbabwe$25.00
Same-day delivery$30.00
Shipping Zones
Zone 1 - Harare Metro
- Harare CBD
- Avondale
- Borrowdale
- Mount Pleasant
- Newlands
Zone 2 - Major Cities
- Bulawayo
- Mutare
- Gweru
- Kwekwe
- Masvingo
Zone 3 - Other Areas
- Chinhoyi
- Kariba
- Victoria Falls
- Hwange
- Other towns
Processing Times
Order Processing1-2 business days
Custom Orders3-5 business days
Pre-ordersAs specified on product page
Bulk Orders (10+ items)5-7 business days
Important Shipping Information
Delivery Schedule
Deliveries are made Monday through Friday, 8:00 AM to 6:00 PM. Saturday deliveries are available for express shipping at an additional cost.
Address Requirements
Please ensure your shipping address is complete and accurate. We cannot be responsible for packages delivered to incorrect addresses.
Tracking Information
You will receive a tracking number via email once your order ships. You can track your package using our order tracking page.
Damaged or Lost Packages
If your package arrives damaged or goes missing, please contact us within 48 hours. We will work with our shipping partners to resolve the issue quickly.
Holiday Shipping
During peak seasons and holidays, shipping times may be extended. We recommend placing orders early to ensure timely delivery.